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Adding the Zendesk Widget To A Page

To add the Zendesk Widget to your page, you'll first need to get your key.

Finding Your Key​

First get to the script page by following steps here.

You'll see a script that looks similar to 

<!-- Start of Zendesk Widget script -->
<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=f89c52e5cc3b-45de-bad5-0fe8c3113813"> </script>
<!-- End of Zendesk Widget script>

Copy just the underlined part of the script. This is your key.

Script showing the above code with &quot;f89c52e5cc3b-45de-bad5-0fe8c3113813&quot; underlined

Adding The Widget​

In RCM and under the left navigation, go to Content Management > Pages.

Content Management &gt; Pages nav item highlighted.

And click the Build button for the page you want to add the widget to.

Go to the Components tab (second tab) on the right side of the screen and click on the Custom dropdown

Highlighted Custom dropdown on the Components tab

Scroll till you find a component called Zendesk Widget

Zendesk widget

and drag it to the bottom of the page then add your key to the key field.

key input field.

Save your change and publish.