Bulk Product Images

This guide explains how to upload product images for processing by Yours Clothing. Images are delivered via FTP and processed automatically every hour.

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FTP Access

Upload images using an FTP client (e.g. FileZilla, WinSCP).

Setting	Value
Host	45.11.219.97
Port	21
Protocol	FTP (passive mode recommended)
Username	Please request from Remarkable Commerce
Password	Please request from Remarkable Commerce

If you need FTP credentials or have connection issues, contact yoursclothing@remarkable.net

note

This FTP is also locked down to specific Yours Clothing IPs. If you are using the office internet, or the Yours Clothing VPN you should be able to access this.

If you are either at the Yours office or using the VPN and still cannot access the FTP, please contact Remarkable and we will whitelist the new IP.

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Image Filename Format

Every file must follow this naming pattern:

{PRODUCTCODE}_{TYPE}.{extension}

Part	Rules	Example
Product code	Alphanumeric product identifier (must match an existing product in the system)	013000
Type	Image type suffix — see table below	A
Extension	.jpg, .jpeg, or .png (case-insensitive)	.jpg

Image type suffixes

Suffix	Image type	When to use
A	Model	Model / on-figure photography
X	Cutout	Cutout / white-background product shot
AMM	Amazon	Amazon marketplace image (medium size only)

Examples

Filename	Meaning
ABC123_A.jpg	Model image for product ABC123
DEF456_X.png	Cutout image for product DEF456
GHI789_AMM.jpg	Amazon image for product GHI789

Naming rules

• Use an underscore (_) between the product code and type suffix.
• Do not include spaces, ampersands, commas, or hash symbols in filenames.
• The product code must exist in the Yours Clothing system — unknown codes will be rejected.
• Only .jpg, .jpeg, and .png files are accepted.

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Processing Schedule

Detail	Value
Frequency	Every 1 hour
When it runs	24 hours a day, 7 days a week
What happens	All images in the Incoming folder are picked up, resized, and linked to the matching product

What to expect after upload

1. Upload your correctly named images to the FTP folder (This is named 'Incoming' our side but you should just have the root folder for ease)
2. Within approximately 1 hour, the images are processed automatically.
3. Successfully processed files are removed from Incoming (moved to an internal processed archive).
4. The resized images appear on the website once the standard CDN/image pipeline has run.
5. There will be an entry for 'uploaded image' against the ProductHistory in admin

Failed uploads

If a file cannot be processed (wrong filename, unknown product code, corrupt image, etc.), it is moved out of Incoming along with an error log. Contact Remarkable Commerce if you need help resolving failed uploads.

We will have access to these failed image uploads for 1 week, after that the images and logs are removed.

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Quick Checklist

• Filename follows {PRODUCTCODE}_{TYPE}.jpg format
• Product code exists in the system
• File is .jpg, .jpeg, or .png
• File uploaded to FTP folder
• Allow up to 1 hour for processing (the file will disappear)